3) кому их следует предпринять.
Вывод. Если вы закончите свое письмо фразой, побуждающей читателя к действию, то оно оставит впечатление незавершенности. Последняя строка письма представляет вам возможность надолго оставить хорошее впечатление, поэтому заключительная фраза не должна быть шаблонной и черствой.
Примеры писем
Письмо к потенциальному поставщику
Maxi Components Limited
LECHFORD
Bucks
SL8 91V
Your ref JPQ/7/82
Our ref PJ/S/70
8 July 2000
Mr Peter Wood
Marston Metal Supplies
Long Lane MARSTON
Northants LB791N
Dear Mr Wood,
Thank you for your letter of 4 July. Please contact either our branch of Midwest Bank pic, or Sankey Smith & Co Ltd, for the reference you require. Their addresses are as follows:
Mr John Wilson (Manager)
Midwest Bank pic
The Parade
LECHFORD
Bucks
SL8 8RT
Sankey Smith & Co Ltd
Unit 4
Beechfield Trading Estate
WALTON
Lanes
NR46BW
Yours sincerely, Peter Jones
Письмо об условиях поставки
Umow Lawnmowers Ltd
54-58 Fern Road
TIPLON
West Midlands
B167AJ
10 June 2000
Mr Richard Miles
Greenfingers Garden Supplies Ltd
Mill Lane
DROSFORD
Wilts
DO47NB
Dear Mr Miles,
Thank you for your letter of 5 June.
We have pleasure in enclosing our catalogue of lawnmowers. Spares for all current models are readily available from us, and we also operate a regular free collection and delivery repair service for our dealers.
Our terms are 30 days nett from date of invoice.
We normally hope to make deliveries within three to four weeks of receipt of order. However, I am afraid that delivery of Model TE7 may take up to six weeks, due to production difficulties. We hope, however, to resolve these problems within the next couple of months.
Our Southern Representative, Mr John Spears of 15 Rose Way, Gromsey, Hants (telephone Gromsey 45219) would, of course, be pleased to call on you at your request.
Yours sincerely,
Harry Treen Sales Department
Преимущества деловых писем заключаются в следующем: